b'times. These skills, knowledge and abilities must be reflected in the organizations recruitment and hiring practices. 8. The United States fire and emergency services must develop an efficient and effective process to collect and manage data. 9. Automatic fire sprinkler use has the ability to solve much of Americas fire problem in every class of occupancy. In addition to automatic fire sprinkler technology, the United States fire and emergency services must embrace all forms of technology where it is efficient, effective, and provides information that adds to organizational and community safety. 10. The United States fire and emergency services must have an awareness of and use the data from smart technology (e.g., smart building, smart city, smart vehicle, and homeland security-related), which can provide real-time access to pertinent information. 11. The United States fire and emergency services must prioritize an all-hazards mitigation and response model that connects our customers with the necessary community resources, agencies, and services to produce safe and effective incident outcomes. 12. The overall goodwill of the community toward the United States fire and emergency services must be leveraged to maintain and increase funding. This can be accomplished through developing a better comprehension of local government operations, fostering positive relationships with members of the community, and collaborating with local businesses and civic organizations. 13. The United States fire and emergency services must proactively drive the research agenda and equipment design to effectively provide services based on community needs. 14. The United States fire and emergency services must adapt its emergency medical resources into a more robust, integrated mobile healthcare system. 33'